Ageing workforce
Older workers are increasingly looking to extend their working lives, with many planning to work beyond retirement age. This presents both an opportunity and challenge for employers. Whether or not you already employ people nearing retirement age, the likelihood is in the future you will have employees remaining in employment for longer. Read on to ensure you understand your responsibilities as an employer and how you can engage and get the most from your older employees.
Read More.
Five mistakes made with employee handbooks
An employee handbook should be a staple to any business whether it’s an international corporate conglomerate or a small business with a handful of employees. It's a tool to communicate with your employees what’s expected of them and gives guidance on the company. Clear policies and procedures can prevent liability – a clear and well written handbook can protect an employer. If you are embarking on writing an employee handbook or haven’t reviewed yours in sometime read on to avoid making five common mistakes.
Read More.
Is your customer service slipping?
Sometimes it's obvious to everyone in an organisation that there is a customer service problem, but not always. Unhappy clients and customers may not always tell you, instead they may silently go to a competitor. When was the last time you really focused on your customer service? Here are some potential customer service issues your business may be facing and advice on how to deal with them.
Read More.
What happened to those New Year resolutions?
At the end of one year many of us take time to reflect on our successes and failures, and set ourselves new challenges and goals for the following year.
Are you still focused on your businesses New Year resolutions? Perhaps you have found yourself caught up in the day-to-day running of your business. Or you may have faced unplanned challenges and become consumed by this, losing focus on your New Year resolutions. It's not too late and now is a great time to refocus and re-examine them as we enter into the second quarter of the year.
Read More.
Five critical actions for managing an employee grievance
Managing conflict at work can be a huge challenge for employers. With employment legislation and the public's increased awareness of employment rights, it is essential that employers know how to deal with staff grievances. Read on to find out what you as an an employer should put in place, to ensure that grievances are handled in the right way.
Read More.
Resistance to technological change - help your staff to embrace it
One of the biggest sources of change in the workplace today is the introduction of new technology and this can cause great turbulence amongst employees. It is a key challenge for employers to over-come resistance to this technological change and win support for new initiatives. However, with technology playing such an integral roll in all of todays' industries to ignore it is at the peril of your business. Choosing to change with the times whilst working with your employees, will help your business to succeed.
Read More.
Should you snoop on your employees?
The impact of social media and private messaging on the workplace is increasing. A large factor playing in this is the wide range of internet based tools that people now have access to, including their work PC, smart phone or tablet. This in turn has distorted the boundaries between work and home. As an employer you'll need to have a good understanding and clear strategy of how to deal with this.
Read More.
Create a successful relationship with your HR consultant
Whatever stage your business is at it could be time to consider working with an HR consultant. Or perhaps you already are and want to create an even more successful relationship with them. Read on to explore some practical steps you can take and things to consider in order to achieve this.
Read More.
How to handle office romances
With many of us spending more and more time at the office, it’s no surprise that many working relationships blossom into something a little more intimate. Research carried out by CareerBuilder.com found that 38 per cent of workers have dated a colleague at some point in their working lives. As an employer you'd be right to be a little cautious. Read on to find out some best practice on how to handle office romances.
Read More.
An employers’ guide to strategically managing employee wellbeing
It’s fairly easy to roll out some quick wins when it comes to employe wellbeing, like introducing healthier options in the canteen, and organising lunchtime walks, and it’s true that these things can be successful. But if you want to make deep changes that will have long-term benefits, you need to think about how you can update your overall strategies and company culture for the better. Here we look at some of the areas that you need to be addressing with your leadership team.
Read More.
