Frequently Asked Questions
Here you will find answers to common questions small business owners ask about HR support, people management and employment responsibilities. These FAQs cover how we work, the support we provide and when HR advice can help protect and strengthen your business.
If you cannot see your question here, please get in touch and we will be happy to help.
Many small businesses reach a point where people issues start taking up too much time or create risk. HR support helps you stay compliant, deal with issues confidently and put the right foundations in place so your business can grow without distraction.
Outsourced HR means you get professional HR support without employing someone in house. We act as your HR partner, providing advice, documents and hands on support when you need it.
No. Outsourced HR is particularly valuable for small and growing businesses that do not need a full time HR role but still want expert advice and practical support.
We work with a wide range of UK businesses including manufacturing and engineering, professional services, technology, construction and trades, wholesale and distribution, tourism and heritage, local services, family businesses and start ups.
Yes. Even businesses with a small team have legal responsibilities. We help you get things right from the start, from contracts and policies to managing performance and absence.
We regularly support businesses with employee relations, contracts and policies, managing performance, absence and conduct, disciplinary and grievance processes, redundancies, TUPE, HR compliance and people management advice.
Yes. We provide clear, up to date contracts of employment and practical policies that reflect how your business actually operates rather than generic templates.
Absolutely. Many issues escalate because managers are unsure what to say or how to say it. We coach managers through conversations around performance, behaviour and absence so they feel confident and consistent.
We guide you through the process step by step, ensuring a fair and legally sound approach. Our aim is always to reduce risk, protect your business and resolve issues as early as possible.
We offer both. Some businesses prefer retained HR support for peace of mind, others need help with a specific issue or project. We tailor our approach to what works best for you.
Costs depend on the level of support you need. Outsourced HR is often more cost effective than employing a full time HR professional and gives you access to experienced advice when it matters.
Yes. We specialise in UK employment law and best practice and ensure our advice reflects current legislation and guidance.
Yes. We help businesses put people frameworks in place that support growth, from clear roles and expectations to management capability and culture.
We focus on practical, straight talking HR that works in the real world. Our advice is clear, commercial and designed to support your business goals rather than slow you down.
In most cases we can start very quickly. If you have an urgent issue, we prioritise getting you the advice you need without delay.