A Guide to References

What the resource helps with

This guide helps you decide when employment references are useful and how much weight to place on them. It helps you understand their benefits and limitations and use the information as one part of a balanced recruitment decision.

What's included

A practical overview of requesting, receiving and assessing references, including factual references, candidate awareness, inconsistent information, limited responses and record keeping.

Who it's for

Use when deciding whether to request references, preparing a reference request or assessing the information a referee provides.