Grievance Policy and Procedure 

What the resource helps with

This policy helps you manage workplace complaints and employee grievances fairly, consistently and constructively. It helps you encourage early resolution while giving you a clear formal process where concerns cannot be resolved informally.

What's included

A grievance procedure covering informal resolution, written complaints, grievance meetings, investigations, outcomes, appeals and false or malicious grievances.

When to Use the Resource

Use when an employee raises a workplace concern or complaint that needs a clear informal or formal resolution route.