Managing Performance Guidelines

What the resource helps with

This guidance helps you address performance concerns early, fairly and constructively. It helps you set clear standards, understand possible causes, provide support and decide whether an informal or formal process may be appropriate.

What's included

Practical guidance covering performance expectations, evidence, informal conversations, constructive feedback, achievable objectives, training, reasonable adjustments, records and formal escalation.

When to Use the Resource

Use when performance has fallen below the required standard or when managers need a consistent approach to performance conversations and support.