Script for Conducting a Telephone Reference

What the resource helps with

This script helps you and your team collect a verbal reference in a structured, consistent and professional way. It helps you ask relevant questions about performance, reliability, teamwork, skills, leadership and suitability for the role.

What's included

A telephone reference script with questions covering employment verification, performance, strengths, development areas, reliability, management experience and rehire suitability.

When to Use the Resource

Use when taking a verbal reference and a consistent question structure is needed.