Calling last orders on the post-work pint?
After work, do your employees enjoy a social drink together? Whether it’s a drink to decompress after a long working week, an emotional leaving drink or some other event that takes everyone to the local pub, the laws are changing. As an employer are you aware of these changes and how they might effect you, your staff and business? It is worth taking some time to make sure you are fully updated and ensuring that you are being responsible, and looking out for your employees, and the reputation of your business.
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Five mistakes made with employee handbooks
An employee handbook should be a staple to any business whether it’s an international corporate conglomerate or a small business with a handful of employees. It's a tool to communicate with your employees what’s expected of them and gives guidance on the company. Clear policies and procedures can prevent liability – a clear and well written handbook can protect an employer. If you are embarking on writing an employee handbook or haven’t reviewed yours in sometime read on to avoid making five common mistakes.
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Is your customer service slipping?
Sometimes it's obvious to everyone in an organisation that there is a customer service problem, but not always. Unhappy clients and customers may not always tell you, instead they may silently go to a competitor. When was the last time you really focused on your customer service? Here are some potential customer service issues your business may be facing and advice on how to deal with them.
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Is your workplace ready for the summer?
With the summer months nearly upon us, have you considered the impact on your business? As an employer you will be faced with many competing external factors for your employees attention, from a beautiful sunny day, the Rio 2016 Olympics to employees with children on school holidays. Have you ensured you have adequate holiday cover? Read on for ways in which you can help your business prepare for these summer month challenges.
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Six ways to raise your leadership game this week
As a leader you have the opportunity to help your employees grow and develop using their skills to contribute to your business. But how recently have you taken the time to develop your own leadership skills? Fortunately, it is possible to take immediate action and to become a better leader each day. Read on to see how in just one week the following six ways can help to raise your leadership game.
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Rise to your HR challenges
Companies of all sizes will often struggle with effectively managing their employees, and ensuring compliance with what can sometimes feel like a never-ending list of employment laws. This can be particularly challenging for companies without a dedicated HR staff. Read on to find steps you can take to successfully manage these challenges.
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Four strategies for reducing absenteeism
Have you considered what the cost of sickness absence is to your business?
The Office for National Statistics reported that in 2013, 131 million days were lost due to sick absences in the UK. Minor illnesses were the most common reason given for these absences but more days were lost to back, neck and muscle pain than any other cause. Whether you already have processes in place to monitor and manage absenteeism that need revisiting, or you know this is an area that needs attention, ignoring it is incredibly costly to your bottom line. Read on for four strategies to tackle this issue.
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What happened to those New Year resolutions?
At the end of one year many of us take time to reflect on our successes and failures, and set ourselves new challenges and goals for the following year.
Are you still focused on your businesses New Year resolutions? Perhaps you have found yourself caught up in the day-to-day running of your business. Or you may have faced unplanned challenges and become consumed by this, losing focus on your New Year resolutions. It's not too late and now is a great time to refocus and re-examine them as we enter into the second quarter of the year.
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Five questions to ask your employees this week
Do you really know what your employees are thinking? When was the last time you asked them questions that you might not want to hear the answers to? To move your business forward, it is important to find out what your employees really think. Here we share five simple questions to ask that will show your employees you are truly listening.
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The big lie of mediocrity
What do the words "HR" mean to you and your business? Is it just about form filling and box ticking? If so, you are missing one of the biggest opportunities available to take your business to the next level and double your productivity and profit levels. Read on to find out why mediocre HR practices could be holding you back.
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